How to Hold Phishing Awareness Training for Your Employees and What to Include

Phishing attacks are a significant threat to organizations, as they can lead to data breaches, financial losses, and damage to a company’s reputation. To effectively combat these threats, it’s essential to provide phishing training for employees. In this blog post, we’ll discuss best practices for conducting phishing awareness training and the essential topics to cover during the sessions.

Phishing Training for Employees: Goals and Objectives

The primary goal of phishing training for employees is to educate them about phishing attacks, how they work, and how to recognize and report them. The training should aim to:

  1. Raise awareness about phishing threats and their potential impact on the organization.
  2. Teach employees to identify phishing emails, websites, and other scams.
  3. Provide guidance on how to respond to phishing attempts, including reporting procedures.
  4. Encourage a culture of cybersecurity within the organization.

Best Practices for Conducting Phishing Awareness Training

Here are some best practices for holding effective phishing training sessions for your employees:

  1. Start with the basics: Begin by explaining what phishing is, how it works, and the different types of phishing attacks (e.g., email, SMS, social media). Use real-world examples to illustrate these concepts.
  2. Make it interactive: Instead of relying solely on lectures, incorporate interactive activities, such as group discussions, role-playing, and quizzes, to keep employees engaged and facilitate better learning.
  3. Use simulated phishing exercises: Test employees’ understanding of phishing by sending simulated phishing emails throughout the training process. This will help them practice identifying and reporting phishing attempts in a safe environment.
  4. Customize the training: Tailor your phishing training for employees to the specific needs and risks of your organization. Include examples of phishing attacks that are relevant to your industry or company.
  5. Offer ongoing education: Phishing threats are constantly evolving, so it’s essential to keep employees informed about the latest trends and tactics. Schedule regular training sessions to keep the knowledge fresh and up-to-date.

What to Include in Phishing Training for Employees

A comprehensive phishing awareness training should cover the following topics:

  1. Phishing attack methods and techniques: Explain how cybercriminals use social engineering, spoofed emails, and malicious websites to steal sensitive information.
  2. Recognizing phishing emails: Teach employees how to spot phishing emails by looking for red flags, such as suspicious sender addresses, poor grammar, and urgent requests.
  3. Safe browsing habits: Discuss how to navigate the internet safely, including using secure connections, avoiding suspicious links, and keeping software up-to-date.
  4. Reporting procedures: Establish clear guidelines for reporting suspected phishing attempts to the IT department or designated security team.
  5. Importance of strong passwords: Emphasize the need for strong, unique passwords and the use of multi-factor authentication when possible.


Phishing training for employees is an essential component of a robust cybersecurity strategy. By educating your staff about phishing threats and how to recognize and report them, you can significantly reduce the risk of falling victim to these attacks. Remember to keep the training engaging, relevant, and up-to-date to ensure that your employees are well-equipped to defend your organization against phishing attempts.

© 2021 All Rights Reserved